Thank you for visiting CheapJet.com.
Do you have a comment, general suggestion or opinion on CheapJet.com? Feel free to post your comment using the form below. Whatever your opinion on our website, we are interested in hearing your views. We cannot, however guarantee a personal response to all your enquiries.
Most questions can be answered by reading the answers and information provided below. We hope that reading this information will help you take appropriate steps to satisfy your query.
CheapJet.com is not a travel agent; we are merely a flight search engine that scans over a hundred operators simultaneously. This allows our users to quickly find some of the best deals in the market. Our service is totally free and saves the user a lot of time by not having to visit many web sites individually. When you click on an offer you are re-directed to the page of the operator who is advertising the fare. We do not take any payments. Payments are made on the sites of our advertisers and so any commercial relationship is established between the user and the advertiser in question.
If you have any questions about your flight, specific offers or any terms and conditions you should make direct contact with the airline or operator with whom you have made your reservation. If you cannot remember who you made your reservation with we recommend that you ask your credit card company to discover which company made the debit on your card and then contact this company directly. As we do not actually sell the flights that are advertised on our site we do not have or hold any information or details regarding individual reservations. Our site runs on a self-service basis and therefore we do not have telephone numbers for answering queries regarding individual reservations.
As we are not a travel agent and does not sell flights we cannot supply information about specific journeys or travel arrangements that you may want to make. We cannot make group reservations. We are not responsible for the payment policies, credit card policies, currency policies or any payment restrictions imposed by individual travel agents or airlines advertising fares on our site. Any such queries should be made directly to the operator/airline advertising the offers you are interested in. If you have any questions about the quantity of luggage you can take, charges for pets or musical instruments you should check the website of the airline with which you have made your reservation or contact them directly.
If after reading this information you still have any doubt or wish to consult or suggestions to improve our service, please click here